Client Login
PriorITyCare Plan Comparison
Description |
PriorITyCare Monitoring |
PriorITyCare |
|
| Basic Services |
24-7 Remote Monitoring |
Included | Included |
| Executive Summary Monthly Report | Included | Included | |
| Proactive Management | Microsoft Software Patch Management | NOT Inc. | Included |
| PriorITyCare Endpoint Protection |
NOT Inc. | Included | |
| PriorITyCare Secure Mail |
NOT Inc. | Included | |
| Proactive Disk Maintenance |
NOT Inc. | Included | |
| Proactive Basic Security |
NOT Inc. | Included | |
| Maintain Network Documentation | NOT Inc. | Included | |
| Test Backup Restores |
NOT Inc. | Monthly | |
| CIO | CIO Services (Consulting, user policies and procedures) | NOT Inc. | Included |
| CIO Planning Meeting | NOT Inc. | Quarterly | |
| Remote Helpdesk | Standard Response Time | NOT Inc. | 8x5 x
4 business hr. |
| Emergency Response Time | NOT Inc. | 24x7 x
2 business hr |
|
| Virus & Spyware Removal | NOT Inc. | Included | |
| Setup new user on existing machine |
Not Inc. | Included | |
| Support Network Printers | NOT Inc. | Included | |
| Support 3rd party applications |
NOT Inc. | Included | |
| Reactive Onsite Support | Standard Response Time | NOT Inc. | 8x5 x
8 business hr. |
| Emergency Response Time | NOT Inc. | 24x7 x
8 hr |
|
| Virus & Spyware Removal |
NOT Inc. | Included | |
| Setup or replace workstation | NOT Inc. | Included | |
| Upgrade server or workstation components | NOT Inc. | Included | |
| Setup new printers | NOT Inc. | Included | |
Testimonials
We have been very pleased with the promptness, professionalism, and attention to detail consistently shown by Kennedy Communications.
Richard White
White & Crouch, P.A.
Gainesville, FL
Solution: Avaya Partner ACS
