PriorITyCare Managed IT Services

Managed IT service is an approach which maximizes system uptime through the use of real-time network monitoring tools and lowers costs due to less break/fix work. Managed services allow for increased employee productivity, greater revenue growth, and higher network performance levels.

With guaranteed service levels, Kennedy Communications’ PriorITyCare managed IT services program can help your business get closer to 100% planned network uptime. Our managed services solutions can accomplish this by realizing and reacting to warnings before they cause downtime for the end users.
PriorITyCare provides continuous monitoring of your network infrastructure and includes:
• Scheduled site/device reporting—a bird’s eye view into the real performance of your IT infrastructure
• Perspective into what equipment and software has been installed, and where current or new system resources can be best allocated
• The ability to forecast failures before they occur, such as a critical server running out of hard drive space

Your business depends on your network’s availability, performance, and security—and your software is business-critical. PriorITyCare provides an affordable solution to some of the most common frustrations, such as:
• E-mail/Work Order delivery systems down
• Client database unavailable
• Spyware and unauthorized access issues
• Banned software (games and file-sharing) monopolizing resources
• Predictable hardware failures

PriorITyCare Managed IT Services vs Internal Staff

Many organizations struggle with the decision of how to maintain the critical systems their business relies on.  Is it best to call an IT repair company on an as-needed basis, or hire in-house staff to keep all the technology running smoothly?

Why should someone profit from your pain? The typical computer repair/support company that bills per hour is profiting on their customers when there are major challenges or outages.  The bigger the problem, the bigger the bill is. With Kennedy’s PriorITyCare support, you receive IT support for a fixed monthly price.  This keeps your IT budget predictable, and also gives you the assurance that we are very motivated to keep your network running as smoothly as possible.

When you partner with Kennedy Communications to provide managed IT services, you get a team of experienced professionals using advanced tools to help predict and prevent problems before they happen. The challenge with hiring internal staff to maintain the network is that you are limited to their knowledge and experience.  Many times the internal staff gets buried in:
• Putting out “fires”
• Reviewing all of the logs from servers, workstations and other devices
• Managing the hardware and software inventory and asset changes
• Repetitive repair to common problems
• Testing disaster recovery procedures

Kennedy Communications has the answer! Kennedy’s PriorITyCare managed IT services.  In addition to remotely monitoring and maintaining networks on a subscription basis, Kennedy offers IT infrastructure consulting and implementation.