Avaya IP Office

Avaya’s IP Office is ready to move you into the world of converged IP telephony. A simple yet versatile communications solution that combines the reliability and ease of a traditional phone system with the applications and advantages of an IP telephony solution, the IP Office can help you reduce costs, increase productivity, and improve customer service. Advanced messaging, networking, and conferencing are just a few of the applications that can help transform your business communications into the most productive they have ever been.

Features

• Meet-Me Conferencing supports up to 64 parties in a single conference call

• Mobility enables a mobile device to simultaneously ring when calls arrive at an IP Office telephone and empowers the mobile user with complete call control—place a caller on hold, transfer, toggle between calls, or create a conference call.

• VoiceMail Pro offers automated attendant, voicemail, unified messaging, e-mail reading, fax routing, Integrated Voice Response (IVR), text-to-speech (TTS), centralized voicemail, and networked messaging.

• Provides remote workers with software to turn the remote IP hard phone or IP softphone into an extension of the system without the need for remote VPN (Virtual Private Network) gateways.
• Phone Manager offers control of a user's telephone from their PC. Phone Manager Lite and Phone Manager Pro are for the user who prefers to access telephony features (making/receiving call, setting up conference calls, speed dials, etc.) through the PC.
• Computer Telephony Integration (CTI) allows users to access information in company databases during phone calls. A services representative can automatically receive detailed customer information in a screen-pop on their PC when a customer calls.
• IP Office Manager is the system administration tool. Using a Windows Graphical User Interface, Manager provides an intuitive interface for installation, configuration and subsequent moves, additions, and changes.
• SIP allows IP Office users to take advantage of new telephony services being offered by Internet Telephony Service Providers.